Our 1960s home needed new duct work and a new heater. Upon further inspection, we found out that there was also asbestos that needed removing. Furthermore, we also needed heating for the upstairs addition. After obtaining quotes from several companies, we decided to call Specialty for one final quote. Jay took his time in taking notes, assessing all the little details that the other companies just ignored or didn't think to include. We were confident in his experience. They also recommended an asbestos removal company. From the beginning all the way through the completion, Jay and his staff were professional, courteous, and very attentive. Occasionally when home improvements are done, unforeseen complications arise, and his staff dealt with them thoroughly and willingly, even though it took an extra trip. Sometimes you don't really know how good or bad a company is until the job is done, but we are so glad we chose this company, who has exceeded our expectations. No complaints whatsoever. With any future heating and cooling concerns, we know we can call Specialty.
- Melody C.
The pilot light in my heater kept going out. Since it has been cold I called in the specialists. It was easy to make the appointment for a convenient time and, for the first time ever in the history of repair men, the service tech was on time!!! The tech looked at my furnace and found that there was a sensor that needed cleaning. He cleaned it and put it back together and the furnace has been perfect ever since. I appreciate Tim's honesty. He has earned a lifetime customer. I would not hesitate to recommend Specialty air to friends and family.
- Jonathan L.
Jay and Tim at Specialty Air saved us over the last week during the latest hot spell. After dealing for 3 weeks with Quality Plumbing and Air (see post) to still have my AC not working, I contacted Specialty Air for help on Friday. Even with the hot spell, she was able to schedule me for a Tuesday appt at 3:30. Tim showed up early in a professional manner with a clear explanation of their diagnostic fees and potential problems given my detailed explanation of a new unit and leaking freon. After inspecting the new unit for any installation issues, he headed to the attic to identify a freon leak in our air handler (whistling sound on copper pipes). Showed me the leak with a picture and proceeded to explain our options. At that point, I called my husband so he was also clear on the details of the situation. Tim sent over a job quote the following day and worked with Jay, the owner, to fit me into replacing my air handler that Friday. They were scheduled to arrive between 9-10am but Jay called at 10am to state they were on their way but had to pick up some parts and move around the schedule to make sure our AC was working for another hot spell that weekend. Two service techs arrived at 11am to finish the job in 3 hours in our attic. They were polite and considerate that my attic door is in my walk-in closet. They covered my clothes and all carpeting, no signs they were even there. Tony even showed me that we now needed to fill a hole with Great Stuff outside by the AC unit to keep rodents out. All of the individuals that helped us from Specialty Air were professional, responsive, reasonable, and service-oriented. I even received a personalized thank you note from Jay. We will use them for our future heating and cooling needs. This redeemed our trust in well-run service companies.
- Victoria F.
I'm very pleased with their service. They showed up on time--explained what was wrong with our heater and fixed it with in 30 minutes. Tim was very friendly as well as professional. Call them you won't be sorry.
- Catherine J.
Just had Tim come out and do a general service on our furnace. He was right on time, very friendly, and most importantly, did an outstanding job of getting our old furnace dialed in. I would highly recommend this company for all your A/C and heating needs!
- Mark G.
Found Specialty on Yelp! and found out how great Specialty is! Phenomenal service and professional team. Had to have our in closet furnace cleaned and cleared of insulation that was blocking air vents in attic. Tim immediately responded to our request and was out on the next available day. He took care of the issue quickly, was reliable and courteous. Affordably priced. I highly recommend Speciality for any Heating or Cooling issue.