We had a great experience with Specialty Air!! Originally called for service to see why we were not getting any cold air from our vents. And having a new 3 week old baby needed someone out quickly… Cory came out, and he was even earlier than he said he would be. He fixed the problem, we had cool air and all was great. Two days later we had the same issue with no cool air. I called them again and Cory came back out that same day(again earlier than they originally quoted me) He said we were then going to need a whole new AC unit, that the unit had died… Mind u the original unit was 25+ years old. :/ After the initial reaction to hearing that news, he told me they would credit the work done from the previous call to the new unit. (Hey at this point any little bit was going to help!!) I was pleased to hear that of course. 3 days later two guys came out (sorry don’t remember their names) to replace the unit, furnace, and ducting for our new AC unit. They were both also very nice and took care to make sure they kept things clean both during and after they were done with the install.
Jay the owner even came out to the house to see not only how things were going, but to check the work his guys were doing. I could tell he wanted to make sure I was going to be completely satisfied with everything. Needless to say I was. Everyone I dealt with including the woman who answered the phone when I called the second time was professional, and they all took my time into consideration! Keep doing what u guys are doing! We will definitely recommend Specialty Air to anyone who asks! 🙂
23
Dec
2015